Privacy Policy

This Privacy Policy describes how FlatCompare Hub collects, uses, and protects your personal information. We are committed to protecting your privacy and handling your data responsibly. When you use our website to compare flat availability and amenities in Punggol and Sengkang, we may collect certain information from you. Please read this policy carefully to understand our practices regarding your data.

Information We Collect

We collect various types of information to provide and improve our services. This includes information you provide directly, as well as data collected automatically when you browse our website.

• Personal Information: When you register an account or contact us, we collect your name, email address, phone number, and location preferences.
• Usage Data: We automatically collect information about how you interact with our website, including pages visited, search queries, and time spent on each page.
• Device Information: We collect data about your device type, browser, operating system, and IP address to optimize our service.
• Cookies: We use cookies and similar technologies to remember your preferences and improve your browsing experience.

How We Use Your Information

We use the information we collect for legitimate purposes related to providing our neighbourhood rental comparison service. Your data helps us deliver personalized results when comparing flats in Punggol and Sengkang, improve our website functionality, and enhance user experience.

We use your information to send you updates about new listings, respond to your inquiries, conduct analytics, and prevent fraud or abuse. We may also use aggregated data to identify trends and improve our service offerings. We will never sell your personal information to third parties without your explicit consent.

Your Privacy Rights

You have several rights regarding your personal information. You can access, review, and update your personal data at any time by logging into your account. You may request correction of any inaccurate information or ask us to delete your data, subject to legal retention requirements.

You also have the right to opt out of marketing communications and to restrict how we use your information. If you wish to exercise any of these rights, please contact us using the details provided below. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze how users interact with our site. Cookies are small files stored on your device that help us remember your preferences and provide personalized content. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device).

You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our website. We also use analytics tools to understand traffic patterns and user behaviour, which helps us improve our rental comparison service.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses SSL encryption to secure data transmission between your browser and our servers. We maintain secure databases and restrict access to personal information to authorized personnel only.

While we strive to protect your data, no online system is completely secure. We cannot guarantee absolute security, but we continuously monitor and update our security practices to address emerging threats and vulnerabilities.

Third-Party Services

We may share your information with trusted third-party service providers who help us operate our website and provide services. These providers are contractually obligated to use your information only as necessary to provide services to us and maintain confidentiality. We do not permit them to use or disclose your information for other purposes.

We may also disclose information when required by law or when necessary to protect our rights and the safety of our users. This includes compliance with legal processes, court orders, or government requests.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our website following changes constitutes your acceptance of the updated policy.